Oct 13, 2015 [GMT]
2.What Information Is Collected
Personal information: ClothesForever’s primary objective in collecting user information is to provide and enhance the Service and to enable users to easily navigate and enjoy the Service.
We may collect information that you enter at the time of registering an account at ClothesForever.com (“Website”), playing any of ClothesForever games or using any of ClothesForever applications on Website, through social networking websites or third party application store, subscribing to any service which we provide, searching our Website, placing an order on our Website, participating in discussion boards or other social media functions on our Website, creating wish lists on our Website, or requesting further services. We may also collect and process information when you enter a competition or promotion, and when you report a problem with our Website. The information you give us may include without limitation your name, postal address, e-mail address, password, telephone number, financial and credit card information, age, occupation, personal description, photograph, product interests and style interests.
When you install any of the ClothesForever games or applications through the social networking website, we may collect and record the information you provide us voluntarily through the social networking website in accordance with their policies and terms.
The types of personal information collected in accordance with the activities listed above may vary depending on the activity. Personal information may include without limitation your name, postal address, e-mail address, password, telephone number, financial and credit card information, age, occupation, personal description, photograph, product interests and style interests.
Non-personal information is information that is not, on its own, personal information, such as your IP address, but that may be considered part of an individual's personal information if combined with other identifiers in a way that enables identification of an individual.
Additionally, we may acquire information from you through:
·i.Your access and participation in message boards on the Service;
·ii.Your email of a question to our customer support;
·iii.Your purchase of a product of any type.
The Service will also record game play information such as your high scores or game session duration. When you invite new members into your network or send messages through ClothesForever's applications, we collect and maintain the information associated with those messages, including email address and content.
If you contact us (by phone, email, or otherwise), we may keep a record of our correspondence with you.
Information you provide when you enter a survey (we may ask you to complete surveys that we use for research purposes, although you do not have to respond to them).
Financial information: When you pay for products offered for purchase though the Service, we will also collect your billing address and complete credit card information that enables us to receive your payment. Our payment processing service provider may also retain this information to enable you to purchase additional items through our Service without having to re-enter it each time. We do not directly access, store or collect your credit card information and we will not use your payment information we collect except as needed to fulfill your purchase and/or communicate with you regarding your transaction.
ClothesForever will never at any time ask you for your credit card or bank account information, your login or password, or national identification numbers via any unsolicited means, including email and telephone calls.
Third Party Cookies: We may use third-party advertising companies to serve ads on our behalf across the site. These companies may collect and use information about your visits to this and other websites and your interaction with our products and services in order to provide advertisements about goods and services of interest to you. However, no personally identifiable information (such as your name, address, email address or telephone number) will be connected with such information. They may use information about your visits to this and other websites to target advertisements for goods and services and may be used to keep track of user response to each advertisement. These targeted advertisements may appear on the site or on other sites that you visit. The anonymous information is collected through the use of a pixel tag or cookies, which are industry standard technologies used by most major websites. If you do not want such companies to collect this information you may opt-out.
Web Beacons: The Websites may contain electronic images (called a "single-pixel GIF" or a "web beacon") that allow a website to track the effectiveness of marketing campaigns. No personally identifiable information will be transmitted via web beacons.
3. What We Do With Your Personal Information
ClothesForever uses your Personal Information to operate, for the improvement of the Services, and to assist you. We assign every player a User ID that contains no Personal Information, which is shared with the Third Party relevant to the Services.
We use your Personal Information, and Log File Information related to you, in a variety of ways including, but not limited to, customer service, account management, enforcement of our Terms of Service, marketing, promotions, and site improvement. We may also use your Personal Information to prevent cheating, crime, or fraud. We may also need to pass your Personal Information to fraud prevention agencies and other organizations involved in crime and fraud prevention and as otherwise required by applicable law. Additionally, in the event of a merger, acquisition, reorganization, bankruptcy of ClothesForever, or other similar events, customer information may be transferred to ClothesForever' successor or assignee, if permitted by and done in accordance with applicable law.
4. Information Sharing With Third Parties
We partner with Third Parties to obtain marketing feedback, process payments, analyze metrics, and improve our systems. We will not share your Personal Information with Third Parties unless express consent is given by you. The purpose of our sharing your information with Third Parties is to provide a better service to you and we take necessary measures to protect your identity when dealing with Third Parties.
5. Security of Your Personal Information
Personally identifiable information is used internally by ClothesForever to deliver, develop and improve products, content and services, to which users have subscribed, and to answer users’ requests. In addition, ClothesForever may allow third parties performing services under contract with ClothesForever, such as order or payment processors or merchandise warehouse and fulfillment services, to access and use personally identifiable information, but only to the extent necessary to provide those services.
ClothesForever may use personally identifiable information provided by users to send them information about ClothesForever, including news about product updates, contests, events, and other promotional materials, but only if the users agree to receive such communications. ClothesForever will not share any personally identifiable information with third parties for marketing purposes without your consent.
When you create an account in ClothesForever online websites, we collects a user's email address and username, and at the user's option, first and last name. Depending on their settings, users agree that some of this information may be searchable and available to other users within ClothesForever. We has no obligation to keep private personally identifiable information that a user makes available to other users via ClothesForever online websites or other ClothesForever software, such as in multiplayer chat or other public functions.
ClothesForever may release personally identifiable information to comply with court orders or laws that require us to disclose such information. In the event of a reorganization, sale or merger we may transfer personally identifiable information to the relevant third party with the user’s consent if required by law.
6. Disclosure of Your Information
We may disclose your personal information:
·where you have consented for us to do so. For example, if you have consented to receive marketing materials from third parties, or in respect of third parties’ (including co-branded or jointly promoted) products and services, we may pass your information on to the relevant third parties;
·to business partners, suppliers, sub-contractors and other third parties as necessary for the performance of any contract we enter with you or any service you have requested (for example, we engage third parties to deliver packages, to host our Website and to process card payments, and your payment information will be provided to financial institutions (including banks and card schemes) in order to process your transactions);
·to business partners, suppliers and sub-contractors as necessary for the performance of any contract we enter with them (for example, we engage third parties to send emails and postal mail on our behalf, to provide data cleansing services and to provide marketing and advertising services);
·to analytics and search engine providers that assist us in the improvement and optimization of our Website;
·in the event that we sell or buy any business or assets, in which case we may disclose your personal data to the prospective seller or buyer of such business or assets;
·if ClothesForever or substantially all of its assets are acquired by a third party in which case personal information held by it about its customers will be one of the transferred assets;
·to protect our customers and Website from fraud and theft. We may pass on personal information that is required to make identity checks and personal information that we obtain from making identity checks (including information relating to your age, name and location), together with account information to organizations including law enforcement agencies, involved in fraud prevention and detection and credit risk reduction. Please note that these third parties may retain a record of the information that we provide to them for this purpose;
·if we are under a duty to disclose or share your personal information in order to comply with any legal obligation; or,
7. POLICY REGARDING CHILDREN UNDER THE AGE OF 13
ClothesForever does not knowingly collect nor solicit personal information from anyone under the age of 13 or knowingly allows such persons to access our Service. If you are under 13, please do not attempt to register for the Site or send any information about yourself to us, including your name, address, telephone number, or email address. In the event that we learn that we have collected personal information from a child under the age of 13 we will delete that information as quickly as possible. We recommend that minors over the age of 13 ask their parents or guardians for permission before sending any information about themselves to anyone over the Internet.
8. Cookies and Other Information on a User's Machine
However, users can disable cookies by changing their browser settings. ClothesForever also stores on a user’s hard drive a unique authorization key or CD-Key that is either entered by the user or downloaded automatically during product registration. This authorization key is used to identify a user as valid and allow access to ClothesForever's products, services and third party games. This key is necessary for ClothesForever to supply any products and services subscribed by users.
Information regarding ClothesForever billing, a user’s ClothesForever account, a user's Internet connection and the ClothesForever software installed on a user's computer is uploaded to the server in connection with the user's use of Steam and ClothesForever software. ClothesForever software automatically generates and submits to ClothesForever bug reports upon a crash or other fault in the ClothesForever software, services or Steam games. This automatically generated bug report information may include information about other software or hardware on a user's system. ClothesForever does not associate and store the automatically generated bug report information with users’ personally identifiable information. Any bug reporting information manually submitted by users (e.g. through ClothesForever's Bug Reporter form) is associated and stored with personally identifiable information sent voluntarily by the user through a bug report.
10. Contact Us
The Policy and your use of the Services shall be governed by and construed and take effect in accordance with the laws of Hong Kong. With respect to any questions, disputes, suits, action or proceedings arising out of or in connection with the Policy, you irrevocably submit to the Hong Kong International Arbitration Center. If you have any questions about the Policy, or the practices mentioned within, please send an email to support@ClothesForever.com.
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